Reefer Dispatcher (US freight market)

IT DATA DETAILER is a fast-growing logistics company specializing in temperature-controlled transport across the USA. With a modern reefer fleet and a focus on reliability, we deliver high-quality cold chain solutions for food, and other perishable goods.
Join our team and be part of a professional, dynamic, and tech-driven environment. As we continue to grow, we’re looking for passionate and responsible individuals to join our team and help us maintain the high standards our clients expect. If you’re ready to be part of a fast-paced and supportive environment where your work makes a real impact — we’d love to hear from you!

Proficiency Expectations:
Holding 2-5 years experience in reefer dispatching or similar role within the freight industry, mostly around the US market.
Demonstrating an understanding of industry regulations, standards and best practices.
Possessing excellent written and verbal communication skills and ability to build sustainable customer relationships.
Having a teamwork spirit, ability to prioritize tasks, and being excellent with details.
Proficiency in the use of digital tools and platforms related to dispatching and freight management.

Role Mandate:
Coordinating transportation services in line with customer requirements.
Monitoring and tracking shipments to ensure on-time delivery.
Maintaining communication with drivers, brokers, and customers alike.
Manage unforeseen delays or complications to ensure the best possible outcomes.
Record management, including maintaining an updated log of all reefer movement and related activities.