Ran engineer

This Job Role is responsible for the coordination, management and execution of proactive and reactive maintenance activities that require a higher level of support that the one offered by the 1st Level Operations. This shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.

Responsibilities & Tasks
 2nd Level Assurance Support Activities
 2nd Level Incident Management
 Problem Management
 System Administration
 2nd Level Billing Operations

Position Qualifications

Core Competences:
 Knowledge of Managed Service Telecom Operations Practice
 Presentation & Communication Skills
 Knowledge sharing
 Problem Solving and strategic thinking
 Ericsson Knowledge
 Language Skills
 Delivering Results & Meeting Customer Expectations
 Analyzing
 Working with People
 Creating & Innovating
 Applying Expertise and Technology

Minimum Qualifications & Experience Requirements:
 provide fault management on specific network nodes: BTS/TRC/BSC(for GSM), NodeB/RNC(for UMTS), E-NodeB(for LTE)
 perform preventive&corrective maintenance, problem management, acceptance and fault management and tracking
 logging the performed activities in specifically ticketing tools
 knowledge of one or more of: GSM/UMTS/LTE architectures & network topologies & standards
 knowledge of access medium technologies: FDMA,TDMA,CDMA,OFDM
 experience of multivendor products: Huawei, ZTE, ALU is a plus
 knowledge of data networking technologies is a plus
 knowledge of Core or transmission protocols & technologies is a plus
 knowledge of UNIX or LINUX operating systems is a plus
 proven experience in remote or site operations (design, planning, optimization, integration, acceptance, commissioning, testing, support) of related nodes
 often communication with contractors/partners/customers as well as with various internal units and stakeholders

Preferred Qualifications & Experience Requirements:
 Problem solving and trouble shooting skills
 Good communication skills
 Cost Awareness
 Social skills and awareness

Additional Requirements, Physical Demands, Region/Local Specifications:
 good command in English(writing, speaking, understanding)
 knowledge of Italian/French/German/Spanish languages(one or more of communication forms – writing, speaking, understanding)
 availability for on-call work schedule, night work
 availability to share from own experience with team members
 availability for participation in abroad projects.