Luxury Sales Manager (Supervisor)

Overview:
The Sales Supervisor plays a key leadership role within our business-class airfare division, overseeing a team of sales representatives focused on providing premium flight booking services from the U.S. to destinations worldwide. This position is designed for an experienced professional with a proven track record in the travel industry—preferably within a competitive flight sales environment—who can drive team performance, ensure operational excellence, and develop future sales leaders.
Key Responsibilities:

Supervise and guide a team of sales agents, with a focus on training and supporting new employees to achieve performance excellence.
Monitor individual and team results, ensuring sales targets and key performance indicators are consistently met or exceeded.
Foster a positive, productive, and motivating work environment that encourages collaboration and accountability.
Provide regular performance feedback, conduct coaching sessions, and support employee growth and career development.
Manage conflict effectively and maintain team harmony in a fast-paced, goal-oriented sales environment.
Collaborate closely with senior management to identify process improvements, optimize sales strategies, and contribute to long-term business goals.
Ensure adherence to company policies, ethical standards, and customer service excellence.

Qualifications:

Mandatory previous experience in a similar supervisory or senior sales role within the travel or airline ticketing industry within the business class segment 3 years +.
Strong leadership, communication, and coaching skills.
Proven ability to motivate sales teams and achieve ambitious revenue goals.
Solid understanding of airfare pricing, GDS systems, and the competitive landscape of the travel market.
Problem-solving mindset with the ability to manage multiple priorities under pressure.
Ambition to grow into a Senior Sales Manager position, demonstrating commitment to team success and organizational growth.