Customer support specialist in web/IT

GPI Holding, is a growing Moldovan-American Joint-Stock Company, headquartered in San Jose, California, in the heart of Silicon Valley. We’ve been working on multiple exciting projects for over 15 years, and had Mozilla, Cisco, Yale, Harvard, McAfee, Oxford, Infinity, Koton as our customers. We are looking for our next amazing colleague to join our team.

Right now, we are looking to fulfill the following position:

» Customer Support Specialist in Web/IT

We have two work schedule options available:
- Full-time Monday-Friday, 9:00-18:00;
- We also offer a part-time option where you can create your own work schedule.

The position is available in office and remote.

Requirements:
- University Degree; Having a degree in Computer Science, Economics, Management or Pedagogy would be a plus;
- Upper intermediate or advanced English writing skills is a must.
- Responsible, hard-working, self-motivated.

As a Customer Support Specialist, the candidate will be working for one of our growing ecommerce projects which we launched in 2015. On this project, we’ve had over 10,000 sales to 6000 customers coming from 120 countries. The candidate will be responsible for making our customers happy by providing excellent sales, billing, and technical support.

We offer a very competitive base salary with lots of bonuses for performance. The salary will be discussed individually and will depend on experience.

We will offer a free 2 weeks training to get you up the speed with the industry, our business and your role responsibilities.

Send your resume with our without a cover letter to the following email address: munteanu.int@gmail.com. Please, specify the job that you are applying for (Customer Support Specialist in Web/IT) in the subject line.

We look forward to working with you!