Customer Support Representative

Location: Chisinau
Schedule: Full-time
About us:
KYPLО is an innovative B2B digital platform dedicated to transporters – a complete system for drivers, logistics companies, truck owners, auto services, legal services, and industry employers. If you want to be part of the digital transformation of the transport industry, we want you on our team!
What you’ll do:

Provide support via phone, email, and chat
Answer user questions about platform functionality
Guide users through the registration process
Assist users facing technical difficulties
Verify the identity of business clients and drivers (ID, photo, registration document)
Collect user feedback to help improve the platform’s services
Collaborate with the technical team to resolve platform issues

We’re looking for someone who:

Is communicative, motivated, and results-oriented
Has relevant experience in customer support and maintaining client relationships (ideally in transport or logistics)
Can work in an organized manner and meet deadlines
Speaks fluent Romanian and has an advanced level of English and Russian

We offer:

Fixed salary + performance bonuses
Onboarding training and continuous support
A professional, modern, and friendly work environment
Opportunity for rapid growth in an expanding team
Official employment in accordance with Moldovan legislation

How to apply:
Send your CV to hr@kyplo.md

Email subject: Customer Support Position – KYPLО Moldova