Customer Support | English

Smart Choice is looking for a Customer Support agent!
Salary: $1200–$3000/month (base + bonuses)
Location: Central Chișinău
Are you a great communicator who enjoys helping people and solving problems? At Smart Choice, we’re looking for empathetic, resourceful individuals to join our Customer Support Team — and play a key role in ensuring a top-tier experience for our clients.
What We’re Looking For:

English level B2 or higher (spoken and written)
Excellent communication and active listening skills
Patience, empathy, and a solution-oriented mindset
Ability to stay calm and professional under pressure
Confidence and adaptability
Attention to detail and good organizational skills

What You’ll Do:

Respond to customer inquiries via phone, email, or chat
Provide accurate information about our services and assist with requests
Resolve customer issues efficiently and professionally
Maintain records of interactions and follow up as needed
Collaborate with other teams to ensure customer satisfaction
Suggest improvements based on customer feedback

What We Offer:

Paid training to set you up for success
Competitive base salary + monthly bonuses
Friendly, supportive, and professional work environment
Central office in Chișinău
Career advancement opportunities
Regular team-building activities, events & business trips
Free snacks, coffee, and drinks
A chance to become a trusted specialist in customer care

Ready to make a real difference in people’s experience?
Apply now — send us your CV and become a valued part of the Smart Choice team!