Customer service operator

HR-Consulting (www.search4staff.com) on behalf of its client, is looking for a highly professional candidate to fulfill the position of:

Customer Service Operator

Company:
Foreign company specialized in logistics and distribution services.

Duties and Responsibilities:
• Ensure that excellent levels of customer service and service delivery are maintained and exceeded.
• Fulfil the needs of our customers, by servicing our customers in daily, weekly or monthly information and data
• Process work instructions, containing all necessary information in order fulfil administrative processes and management information related to our clients
• Have communication with other customer service operators (written and by phone) in English on very regular basis, in function of the specific needs

Job Requirements:
• To have a University Degree (preferably Economic background)
• To possess excellent communication skills (written, spoken, listening) in Romanian and English; other languages are a benefit
• To have the ability to communicate effectively with a variety of stakeholders
• Experience in customer service is a benefit
• To have the ability to work with deadlines, without losing the global overview
• To have good computer skills. Working with MS WORD, EXCEL is no issue
• You are an excellent problem solver capable of using own initiative, but never the less are a team player

Benefits of this job:
• Challenging job with a lot of variety and future in a fast growing dynamic company with a no-nonsense corporate culture;
• Competitive salary according to knowledge and experience;
• Creativity and pleasure work environment;
• Great team and professional growth opportunities
• A lot of coffee and cookies
• In case you get this job, training will be provided


Interested candidates may send CV to HR-Consulting (www.search4staff.com) email address: sa40@search4staff.com or via fax: 022-209134.
Please, indicate the relevant vacancy code CSO in the subject line or resume.
For more information, please call: +373 22 87 65 56; +373 69 10 44 33
All resumes will be analyzed. Only short-listed candidates will be contacted and invited for interview.