Customer Relations Representative

We are looking for a Customer Relations Representative that will be responsible for answering customers' questions, and assisting customers in solving problems with company products or services.
Main responsibilities:
Respond to customer requests over the phone;
Provide customers with product & service information;
Identify research and provide solutions for customer issues using the related computer system.
Competence and Education:
University graduated;
Fluent in Romanian, Russian and English.
Experience and knowledge required:
Computer literate with the ability to learn customer service software applications;
Client orientation is essential, excellent communication and negotiation skills;
Ability to work flexible hours, including evenings and weekends.

Send your resume: http://ts.easycruit.com/intranet/moldcell/vacancy/599384/63066?iso=gb