Case manager

Position Summary
Case Management consists of services that help consumers gain access to needed medical services. This includes direct assistance in gaining access to services, coordination of care, oversight of the entire case, and linkage to appropriate services.
Case Managements includes:
(1) assessment of the eligible consumer to determine service needs
(2) development of an individualized integrated care plan
(3) referral and related activities to help the consumer obtain needed services
(4) monitoring and follow-up
Essential Duties/Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily..
• Consistently exercises discretion and judgment to analyze, interpret, make deductions and then decide what actions are necessary based on the varying facts and circumstances of each individual case.
• Works with supervisory assistance evaluating possible courses of conduct and making decisions where there is no opportunity to seek supervisory assistance.
• Maintains an active caseload providing interventions as needed and within area of expertise and limits of credentials; assures procurement of additional services as needed
• Acquires and provides to the team the detailed information regarding an assigned client to establish the foundation for the Treatment Plan
• Works with the client on a day-to-day basis using professional judgment and discretion to implement the team determined Treatment Plan
• Assists in development, implementation and revision of individual treatment plans; assures that services provided are specified in the Treatment Plan and monitors progress toward treatment goals
• Consults and cooperates with community systems to facilitate linkage, referral, crisis management, advocacy, and follow up with the focus on attaining treatment goals
• Provides crisis management for clients; makes linkages for interventions as appropriate
• Maintains client and program records in accordance with applicable standards and regulations, grant requirements, etc.
• Maintains a high level of ethical conduct regarding confidentiality, dual-relationships, and professional stature
• Participates in continuing education activities, remaining knowledgeable in area(s) of expertise
• Ability to demonstrate competent use of CRM
• Attend meetings as appropriate and meet regularly with supervisor to exchange pertinent information and receive supervision
• Performs other duties as assigned
Minimum Qualifications/Requirements
• Bachelor's degree in Science.
• Knowledge and skills in health care and case management preferred
• Good interpersonal and communication skills
• Ability to demonstrate competent use of CRM
• Excellent verbal/written/organizational skills; able to work independently and as part of a team