Call center operator language speaker – Portuguese and English

Skills and Specifications

Language speaker – Portuguese and English

Ability to understand as well as grasp basic customer information.
Strong communication skills and basic computer knowledge
Ability to type and excellent product knowledge.
Should be able to operate well under tight pressure.
Ability to handle diverse people.
Ability to cope up with difficult customer situations.
Should analyze the customer problem properly and provide logical solutions.
Ability to make effective use of resources.
Able to juggle multiple projects simultaneously.
Ability to work in different shift including night shift.

Education and Qualifications

High school diploma from an accredited institution.
General education degree.
Interest in helping customers.

Please send your CV at liudmila.sucaci@callcrest.com