- Searching and selecting real estate properties for clients (purchase and sale).
- Conducting property showings and presentations of apartments.
- Advising clients on real estate market trends and pricing.
- Preparing and processing sales, lease, and other legal documents.
- Verifying the legal status and documentation of real estate properties.
- Negotiating between sellers and buyers.
- Posting listings and promoting properties on websites and social media.
- Managing the entire transaction process — from property selection to key handover.
- Maintaining a client database and building long-term client relationships.
- Analyzing the real estate market and monitoring current prices and trends.

- Customer service — ability to communicate with guests politely and professionally.
- Reservation software — knowledge of systems such as 1C Hotel, Booking.com etc.
- Guest registration and check-in/out — handling arrivals, departures, and maintaining guest records.
- Room reservations — managing bookings via phone, email, websites, and tour operators.
- Cash handling and POS operations — processing payments, refunds, and preparing financial reports.
- Foreign language proficiency — basic English skills for effective communication with international guests.
- Knowledge of hospitality service standards — professional appearance, polite speech, and proper response to guest complaints.
- Telephone etiquette — ability to conduct phone conversations in a courteous and professional manner.