Резюме № 416718 от 23 июля 2025
23 июля 2025
Call center operator

age 32 years

Female

address Chișinău

1 000 EUR

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About me

Effective advisor communicates well with people of all ages and backgrounds. Excellent eye for detail enabling quick identification of areas for improvement and suggesting options to help customers reach goals.

-Hardworking
-Inquisitive
-Sociable
-Responsible
-Purposeful
-Positive.

- Confident PC knowledge
- I have excellent command of different languages (Russian, Romanian, English)
- Personnel management skills (teams of up to 20 people)
- I easily adapt to new working conditions.
- Does not experience difficulties communicating with people according to any criteria.
- Maximum effective planning of the working day

Show more

TOP Skills

Team Working 6 years
Working with clients of different types and statuses 6 years
Consulting clients on the company's services in English 3 years

Work experience

March 2024 - May 2025
1 year 3 months

Sales Manager

Gaming Software LTD

Chișinău

Team Working Working with clients of different types and statuses

- Communication with clients online and by phone
- Consulting on the company's services
- Entering information about clients into the system's database
- Selling the company's bonus products

October 2023 - March 2024
5 months

Travel Agent

Dynnotech SRL

Chișinău

Consulting clients on the company's services in English Working with clients of different types and statuses Team Working

Boosted client satisfaction by providing personalized travel recommendations based on their preferences and budget.
Maintained comprehensive knowledge of various reservation systems to efficiently book flights, accommodations, tours, and other travel-related services.
Utilized exceptional communication skills to effectively tailor presentations of travel options according to each client''s unique requirements.

February 2023 - August 2023
7 months

Claims manager

EM International

Chișinău

Working with clients of different types and statuses Consulting clients on the company's services in English Team Working

Instructed drivers during accidents.
Collaborate with the police department regarding the accidents.
Collaborate and negotiated with insurance companies.
Streamlined communication between adjusters and clients, expediting claim resolution times.

October 2022 - January 2023
4 months

Marketing assistant

Gamma Marketing SRL

Chișinău

Consulting clients on the company's services in English Working with clients of different types and statuses Team Working

Established strong relationships with key industry influencers, securing valuable partnerships for co-marketing opportunities.
Conducted a social survey of businessmen and investors across Europe.

April 2021 - June 2022
1 year 3 months

Sales Manager

Smart Click SRL

Chișinău

Team Working Working with clients of different types and statuses

Received incoming calls, advised clients on products from the electronics category and also on the terms of purchase on credit/installment, and also carried out online sales.

Achieved attracting many clients, increasing the company's reputation with the help of many positive customer reviews (reached first place in reviews), as well as increasing the company's sales level.

April 2021 - December 2021
8 months

Video Surveillance Specialist

S.C. ALIMER-COMERŢ S.R.L.

Chișinău

Followed all company policies and procedures to deliver quality work.
Carried out surveillance, compliance with the law in the activities of personnel at retail outlets, as well as various aspects of the video surveillance system.

May 2017 - October 2017
6 months

Administrator

Î.C.S. VISTARCOM S.R.L.

Chișinău

Working with clients of different types and statuses Team Working

Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
Improved employee productivity with effective time management strategies for daily tasks.
Generated reports to suggest corrective actions and process improvements.

July 2014 - October 2016
2 years 4 months

Sales Manager

Hero-Tour

Кемер

Consulting clients on the company's services in English Team Working Working with clients of different types and statuses

Increased revenue through the upselling of travel packages.
Administered customer surveys to measure satisfaction with services and better understand desires and expectations.
Contributed to agency''s reputation for excellent customer service by consistently receiving positive feedback from satisfied clients.

September 2013 - June 2014
10 months

Sales Consultant

Магазин техники "Maximum"

Chișinău

Team Working Working with clients of different types and statuses

Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.

Languages

Romanian Fluent

Russian Native

English Fluent

Desired industries

Call Center / Back Office Sales / Retail Art / Entertainment

Education: Secondary

Graduated in: 2011

Center of Excellence in Computing And Information

Courses, trainings

Graduated in: 2010

Massage School "Maestro"

Job preferences

Location

In-house

Hybrid

Remote

Working hours

Full-time

Чтобы открыть контактную информацию соискателя, нужно зарегистрироваться и оплатить услугу "Доступ к базе резюме".