CV: Manager / Admin

In charge of the contract between National Health Service (NHS) and the practice regards Oral Surgery field (Level 2 IMOS). In management all the
patient's referrals from the General Dentist Practitioner (GDP) which are sent to our Oral Surgery Department from the moment of receiving until
the moment of discharging. Responsible for sending the referrals to a level 3 provider for treatment and for sending reports and discharging letters back to GDP. Preparing monthly reports for NHS. Taking phone
calls from the NHS and the private line, checking patient's details and providing support regarding appointments, also providing information about the stage of the referral. Direct work with the oral surgeon:
preparing and checking the day list, X-rays, adding the triage result in each file, for each patient in our working system.

In charge of the SPA Department (involving and the Beaty Salon) inside of a 5 star hotel. Taking phone calls, booking appointments for our guests and charging for the services. Consultancy and providing support regarding the menu, gift certificates , also preparing some of the offers for our clients. Consultancy in selling our beaty and SPA products. Also, responsible for creating a long lasting relationship with the clients , responsible for a elegant atmosphere and a perfect service. Ready
anytime to offer the best support for all our guests.

Working with the dentist and taking care of the dental instruments. Supplying with the necessary materials for a good development of the practice which involves making orders to the shop-partners. Preparing monthly reports regarding the stock of materials from the storage. Also, part-time receptionist responsible for booking in our internal system, charging for the services and preparing daily reports.

Scholarship offered by Perspectiva University from Chisinau in partnership with the Italian Agency - Europe 3000, based in Bergamo, Italy.
Guests welcoming with check-in/check-out and support in various questions.
Part of the animation team and volunteer in Mini-Club Zone.