Резюме № 189765 от 10 мая 2024

CV: Team leader, Manager, director, head staff

Женщина, 35 лет, высшее образование.
З/П договорная
Кишинев
Полный рабочий день
Резюме № 189765 от 10 мая 2024
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Опыт работы
12 лет и 8 месяцев
апрель 2023 - декабрь 2023
7 месяцев
Director
Alliance Motor Group SRL, Кишинев
Отрасль: Автомобильный бизнес

- Working with potential and current clients
- Control and responsibility for the good performance of the activity and the observance of the procedures within the Car Service
- responsibility for own stock of spare parts
- Control and responsibility for the entire inventory of the Service Department (equipment, tools, washing machines, service cars, logistics, offices, etc.)
- Compliance with disciplinary rules, internal order and labor protection rules. Take effective measures for labor protection and supervision and compliance with safety rules for subordinate personnel
- Assurance and compliance with the policy practiced by the company in the field of quality
- Planning the company's budget and accounting records.

https://www.facebook.com/alliancemotorgroupsrl/
https://www.instagram.com/alliancemotorgroup/

январь 2023 - июнь 2023
5 месяцев
Sales team leader
Watches world ltd, Кишинев
Отрасль: Продажи

Leader of the Sales Team
responsible for fostering the sales team, coordinating sales activities, and putting in place sales strategies that enable the company to continuously achieve and exceed its sales targets.

-perform sales, through company' s channels and outbound networks.
- stock management
-follow up on orders, payments, deliveries, in cooperation with logistic department.
-sourcing of products and building longterm relationship with suppliers and dealers all over the world.

январь 2017 - декабрь 2022
5 лет и 10 месяцев
Senior Buyer representative
Impro group, Кишинев
Отрасль: Продажи

Buyer representative EU Market ( France, Bulgaria and other.)
French speaking and bulgarian

Responsibilities:
- searching and identifying potential vendors
- provide itemized quoting and negotiate prices of goods
- generate purchase orders and arrange freight details
- follow up on existing orders
- keep business correspondence with potential and existing vendors
- daily outbound calls

Qualifications & Skills:
- College/University degree
- Fluent written and spoken English
- Computer literacy (Browser, Email, Skype, basic knowledge of Apache OpenOffice suite)
- Strong negotiation skills

июль 2016 - январь 2017
6 месяцев
Lead Generator
Impro Group, Кишинев
Отрасль: IT, Интернет

EU MARKET - French speaker, and English
As a Lead Generation Representative, my tasks were to call prospects and educate them on our services . A key role in buing and sales process as we proactively called, managed, and distributed outbound, inbound, and any other source of buying leads.
Responsibilities & Attributes for Success:
- Nurture leads and profile customers for possible buying/sales opportunities
- Timely and accurately pre-qualify and route all uncovered opportunities
- Engaged in business-level conversations
- Develop opportunities from e-mail campaigns
- Place outbound calls to lists following direct mail campaigns and on specific data points
- Understand and communicate effective value propositions to prospective customers
- Serve as product and service advocate for the client; build interest and awareness of client’s value proposition; respond to product-related questions, as needed
- Assist in placement of leads with client and follow up
- Log and manage all relevant activities, calls, and leads in assigned database tool
- Achieve established daily call objectives

январь 2016 - июль 2016
5 месяцев
affiliate manager
JocSolutions, Кишинев
Отрасль: IT, Интернет

Build and maintain customer relationships in order to understand their needs and business priorities.
Provide excellent customer service to maintain existing affiliates and acquire new affiliates.
Manage business negotiations with customers.
Handle business deal tracking, monitoring, closing, and other related activities as needed.
Coordinate with various teams to address affiliate needs in accurate and timely manner.
Implement affiliate marketing activity including email campaigns, newsletters, blog, etc to increase revenue targets.
Recommend process improvements to increase revenue targets.
Perform new customer acquisition through research, referrals, networking, cold calling, data feeds and emails.
Set marketing and sales goals to achieve revenue growth.
Targeting CIS countries, Russian market and some European countries( Poland , Sweden)

сентябрь 2013 - июль 2014
9 месяцев
Internship at
the embassy of Republic of Moldova in Estonia, Кишинев
Отрасль: Юриспруденция

- helping monitoring of the cases with Moldovan citizens in difficult situations, administration of the cases of petitions and requests of citizens, etc.

август 2011 - август 2013
2 года
affiliate manager
deckmedia ltd, Кишинев
Отрасль: IT, Интернет

Optimize all aspects of our affiliate program through established and new networks;
Implement initiatives that enhance affiliate productivity, create new growth opportunities
Manage affiliate relations, communication and recruitment;
Strong sales, negotiation, analytical and implementation ;
Communicate with affiliates via email and telephone, answering inquiries about affiliate program and best practices;
Critique and optimize affiliate offerings on an individual and general basis;
Ability to understand and verbalize technical language involved in affiliate implementation;
Aggressively drive sales and program efficiencies;
Prioritize execution strategy based on revenue potential;
Motivate affiliates to provide maximum exposure and revenues;
Run well-conceived marketing tests to help optimize affiliate sales and retention;
Track & analyze metrics to evaluate and improve the effectiveness of the program(s);

август 2010 - август 2011
1 год
Team leader of the Customer support Deckmedia
Deckmedia, Кишинев
Отрасль: IT, Интернет

Effectively manage large amounts of incoming calls/ chats
Generate sales
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies

март 2009 - июль 2010
1 год и 4 месяца
operator
ICARE SOLUTION SRL ICS, Кишинев
Отрасль: IT, Интернет

The main goal was to make the link between suppliers and buyers from around the world via the portal Site Search by company. To give potential buyers a database that would merge the qualified suppliers.
Improving the visibility of suppliers registered on our portal through active references.
Incoming calls
 Provide information to potential customers about available services
Support for new customers registering their
Outgoing calls
Contacting customers to keep up to date customer data
administrative tasks
Taking care of correspondence
Manage e-mail client
Identify and classify letters to customers

Училась
Высшее образование
по 2012
Institute of foreign affairs of RM
Факультет: law science.
Специальность: criminal law.
Ключевые навыки
Румынский — Родной
Русский — Свободно владею
Английский — Свободно владею
Французский — Свободно владею
Болгарский — Разговорный

Optimize all aspects of our affiliate program through established and new networks;
Implement initiatives that enhance affiliate productivity, create new growth opportunities
Manage affiliate relations, communication and recruitment;
Strong sales, negotiation, analytical and implementation skills;
Communicate with affiliates via email and telephone, answering inquiries about affiliate program and best practices;
Critique and optimize affiliate offerings on an individual and general basis;
Ability to understand and verbalize technical language involved in affiliate implementation;
Aggressively drive sales and program efficiencies;
Prioritize execution strategy based on revenue potential;
Motivate affiliates to provide maximum exposure and revenues;
Run well-conceived marketing tests to help optimize affiliate sales and retention;
Track & analyze metrics to evaluate and improve the effectiveness of the program(s);


Дополнительная информация
готов к командировкам
права категории B
есть личный автомобиль
Гражданство:
Молдова

Hobby : Attend shows and competitions of Drift, Drag, Street racing,
Building bmw tunning projects : in progress E30 M3 replica, E36 pro atmo. https://www.youtube.com/shorts/WRrXN6EmXO0
Car detailing vinnyl wrapping. Outdoor activities

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только зарегистрированным пользователям.