Женщина
Кишинев
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WORK EXPERIENCE
QUOTATION ENGINEER
Estimator
RELEVANT SKILLS
- Fluency in English
- Quality Customer Service
- Great communicational and negotiation skills
- Proficiency with MS Office
- Ability to work under pressure and handle crisis situations
- Multitasking abilities
- Ability to negotiate
- Ability to prioritise
- Open minded and fast learner
LANGUAGES
- Romanian - Mother Tongue
- English - Advanced
- Russian - Conversational
- Spanish - Pre-Intermediate
PROFESSIONAL EXPERIENCE
Estimator/Quotation Engineer
MCC Label, United Kingdom
October 2021 to Present (3 years, 8 months)
- Receive sales enquiries and provide costings for the sales team to win new business.
- Provide effective and efficient solutions in order to meet and exceed customer expectations.
- Client meetings via Teams.
- Collaborate closely with Sales Managers and the Procurement and Planning Team to ensure efficient tendering and project delivery.
- Develop and maintain strong relationships with industry networks and clients.
- Provide technical guidance and advice including tender programmes and methodologies.
Quality Inspector Specialist
MCC Label, United Kingdom
March 2018 to October 2021 (3 years, 8 months)
- Detailed inspection of precision components in line with customer and industry specifications, ensuring component conformity.
- Provided effective and efficient solutions in order to meet and exceed customer expectations.
- Checked-in and visually inspected products.
- Conducted investigations into quality and warranty related topics, identified root causes and suggested/implemented continuous improvements, documented actions and monitored effectiveness.
Customer Service Support
Ingram Micro, Aspinal of London, United Kingdom
October 2017 to February 2018 (5 months)
- Managed and resolved customer inquiries and escalated issues as necessary.
- Monitored and responded to customer feedback.
- Organised and directed workloads to ensure that all operations take place in an efficient manner.
- Ensured documentation is completed during each stage of a production operation.
CERTIFICATIONS
- Conversational English "ENable"
Institution: ASEM
June - August 2016 - First Aid Certification
Institution: British Red Cross
EDUCATION HISTORY
- Baccalaureate diploma
- "Hospitality Management" College Diploma
The National College of Commerce of ASEM
Chișinău, Moldova
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