Загруженный файл CV

Cahul, Modova

PROFESSIONAL PROFILE
Dedicated and reliable professional with extensive experience in office administration, operations coordination, and customer service, gained in international environments. Demonstrates excellent organizational, communication, and problem-solving skills. Highly adaptable, detail-oriented, and team-driven, with a strong track record of supporting daily operations and maintaining high standards.

KEY SKILLS

• Excellent customer service and professional communication
• Effective coordination of office activities
• Meeting, event, and travel planning
• Document and data management
• Team supervision and staff onboarding
• Inventory tracking and internal ordering
• Adaptability and multitasking in dynamic settings
• Quick and confident decision-making

PROFESSIONAL EXPERIENCE

Office Coordinator
Westminster Hotel, London, UK
January 2024 - May 2024

• Supervised front desk and daily operations
• Scheduled meetings and coordinated with internal departments
• Managed office and housekeeping teams to ensure high service standards
• Handled inventory and supply orders for the housekeeping department
• Conducted regular inspections of rooms and common areas
• Trained and mentored new staff according to hotel policies

Office Administrator
Simply Food LTD, London, UK
March 2020 - November 2023

• Provided executive support to directors and department managers
• Scheduled complex calendars and coordinated meetings
• Drafted and edited reports, presentations, and internal documents
• Managed phone and email correspondence and maintained filing systems
• Organized business travel arrangements and supported event planning

Sales Assistant
Superdrug Store, London, UK
June 2021 - April 2023

• Delivered exceptional customer service, enhancing satisfaction and loyalty
• Advised customers and guided purchasing decisions
• Maintained performance reports and handled feedback professionally

Sales Assistant
Boots, London, UK
November 2020 - May 2021

• Welcomed customers and applied sales techniques
• Operated cash registers and assisted with product inquiries

Office Administrator - Online Store
Netmarket.md, Chișinău, Moldova
May 2016 - June 2019

• Managed online forums and social media accounts
• Provided technical and service assistance to customers
• Maintained customer databases and improved service delivery
• Collaborated on budgeting and oversaw deliveries and transactions

EDUCATION
Canterbury Christ Church University, London, UK
Business and Management | April 2021 - Present

Ion Creangă State Pedagogical University, Chișinău, Moldova
Pedagogical Studies | August 2015 - May 2018

Stefan cel Mare High School, Chișinău, Moldova
High School Diploma | September 2012 - May 2015

LANGUAGES
Romanian - Native
Russian - Fluent
English - Fluent

CERTIFICATIONS & COURSES
Nutrition Specialist | June 2022 - June 2023
"How to Make Money Online", Bridge | March 2023

PERSONAL INTERESTS
Nutrition and healthy lifestyle
Personal and professional development