Загруженный файл CV

Nationality: Moldovan, Romanian
Date of birth: 07/02/2000
Home: Chisinau (Moldova)

ABOUT ME

Results-driven professional with hands-on experience in advertising, customer support, and sales. Skilled in managing Meta ad campaigns, analyzing performance data, and developing creative strategies that align with business goals. Strong communication and problem-solving abilities gained through diverse roles in customer service and hospitality. Passionate about delivering impactful marketing solutions and ensuring excellent client experiences.

WORK EXPERIENCE

Freelance - Moldova
Advertising Specialist (part-time)
[09/2025 - Current]

• Plan and efficiently manage Facebook ad campaigns aligned with key business goals.
• Conduct research and continuously optimize audience targeting for better results.
• Analyze detailed campaign data and make improvements using Meta Ads Manager.
• Create compelling ad designs and carefully manage budgets to ensure effectiveness.

Simply Contact - Moldova
Customer Support Specialist
[03/2025 - 07/2025]

• Handled customer inquiries professionally via phone, email, and chat channels.
• Provided clear, accurate, and timely information about products and services.
• Collected, recorded, and analyzed customer feedback to improve service quality.
• Collaborated closely with the team to enhance overall customer satisfaction levels.

Four Seasons Hotels and Resorts - Colorado, Vail, United States
Spa Concierge
[06/2024 - 10/2024]

• Greeted and welcomed spa guests, providing exceptional customer service.
• Managed appointment bookings and coordinated schedules for therapists.
• Assisted clients with spa services information and personalized recommendations.
• Ensured a clean, comfortable, and relaxing environment for all visitors.

Tom Tailor - Alba Iulia, Romania
Sales Assistant
[02/2024 - 05/2024]

• Professionally handled customer inquiries, complaints, and returns to ensure satisfaction.
• Assisted customers in locating products and checked inventory at other stores.
• Provided detailed and accurate product information to assist customer decisions.
• Managed inventory levels and effectively executed merchandising strategies.

Marketing Imobiliar - Romania
Executive Assistant
[10/2023 - 02/2024]

• Acted as liaison between the director and stakeholders to ensure smooth communication.
• Compiled and maintained accurate lists of real estate properties and market data.
• Conducted market research and prepared detailed reports on real estate trends.
• Assisted in recruitment by posting job openings and screening candidates.

Alaska Stand - Ocean City, United States
Customer Service Cashier
[06/2023 - 10/2023]

• Processed cash, card, and digital payments accurately while maintaining a balanced cash drawer.
• Delivered excellent customer service, assisting with inquiries and resolving issues professionally.
• Promoted store promotions and loyalty programs, contributing to increased sales.
• Maintained a clean, organized checkout area to ensure efficiency.

The Kite Loft - Ocean City, United States
Sales Assistant
[06/2022 - 10/2022]

• Identified sales opportunities and presented products and services effectively.
• Negotiated and closed sales deals to achieve revenue targets.
• Promoted and sold products and services to meet business goals.
• Managed merchandising responsibilities to enhance product visibility and sales.

EDUCATION AND TRAINING

Master in Marketing and Sales Promotion
,,1 Decembrie 1918" University [2023 - 2025]
City: Alba Iulia | Country: Romania

Bachelor Degree of Economics in Marketing
,,1 Decembrie 1918" University [2020-2023]
City: Alba Iulia | Country: Romania

LANGUAGE SKILLS

Mother tongue(s): Romanian

Other language(s):

• English

  • LISTENING C1
  • READING C1
  • WRITING B2
  • SPOKEN PRODUCTION B2
  • SPOKEN INTERACTION B2

• Spanish

  • LISTENING B2
  • READING B1
  • WRITING A2
  • SPOKEN PRODUCTION B1
  • SPOKEN INTERACTION B1

• Russian

  • LISTENING C1
  • READING B2
  • WRITING A2
  • SPOKEN PRODUCTION A2
  • SPOKEN INTERACTION A2

• Italian

  • LISTENING B2
  • READING B2
  • WRITING A1
  • SPOKEN PRODUCTION A2
  • SPOKEN INTERACTION A2

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user

SKILLS

• Microsoft Office
• Digital Marketing
• Video making and Video editing
• Canva
• Facebook Ads Manager

COURSES

• Facebook Ads Foundations
  [08/2025 - 08/2025]
  Gained expertise in creating and managing Facebook ad campaigns, including audience segmentation and budget management. Developed skills in performance analysis and strategy optimization to enhance campaign results.

• Tik Tok Ads Advertising
  [07/2025 - 07/2025]
  Developed the ability to create content tailored for TikTok and manage targeted campaigns for a young, dynamic audience. Learned to use tools to measure performance and optimize engagement and reach.

• Email and Newsletter Marketing Foundations
  [09/2024 - 09/2024]
  Learned how to build contact lists, create personalized newsletters, and increase engagement. Gained competencies in audience segmentation and analyzing email marketing campaign metrics.

• B2C Email Marketing Strategy
  [10/2024 - 10/2024]
  Studied advanced email marketing techniques for individual consumers, focusing on personalization, conversion, and retention campaigns. Developed the ability to use data to optimize open rates and customer loyalty.

• Digital Marketing
  [11/2022 - 02/2023]
  Acquired solid knowledge of multiple digital channels, including SEO, PPC, social media, and content marketing. Gained skills in planning and executing integrated digital marketing strategies.