Загруженный файл CV

europass

ABOUT ME

Client-focused professional fluent in English and Russian, with strong communication and persuasion skills developed through freelance academic writing and volunteering. Experienced in understanding client needs, proposing tailored solutions, managing expectations, and maintaining long-term professional relationships. Highly motivated, quick learner, and eager to grow in a Sales Manager role.

EDUCATION AND TRAINING

Bachelor of Law
Moldova State University [07/07/2020 - 07/07/2025]

WORK EXPERIENCE

Self-Employed (freelance) - Chişinău, Moldova
Writer
[13/08/2024 - Current]

• Communicated with international clients in English and Russian, clarifying needs and proposing tailored solutions.
• Managed up to three concurrent projects under strict deadlines, ensuring accuracy and on-time delivery.
• Maintained client records and progress tracking using Microsoft Excel and Word, reducing errors and missed deadlines by 60%.
• Built long-term client relationships through clear communication, reliability, and results-oriented delivery, leading to repeat cooperation.

VOLUNTEERING

[30/10/2024 - Current] Chişinău
Volunteer

• Built and maintained dashboards to track 15+ participants, improving coordination and reducing errors.
• Managed and verified data with 98-100% accuracy, ensuring consistency and reliability of records.
• Provided administrative and client-facing support, including responding to inquiries and updating documentation in English, demonstrating strong communication skills.
• Developed attention to detail and experience in working with international, multicultural teams, enhancing client interaction and organizational efficiency.

LANGUAGE SKILLS

Mother tongue(s): Russian

Other language(s):
English
LISTENING B2 READING B2 WRITING B2
Ukrainian
LISTENING B2 READING B2 WRITING B2
SPOKEN PRODUCTION B2 SPOKEN INTERACTION B2 SPOKEN PRODUCTION B2 SPOKEN INTERACTION B2
Romanian
LISTENING B1 READING B1 WRITING B1
SPOKEN PRODUCTION B1 SPOKEN INTERACTION B1

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user

SKILLS

Microsoft Office / Accuracy & attention to detail / Email-based client support / Time management & ability to meet deadlines / Multi-tasking and project coordination / Problem-solving and escalation handling / Organizational skills / Team collaboration / Customer service / Positive attitude / High attention to detail and accuracy / Good verbal and written communication skills in English / Excel Word / PowerPoint