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Work Experience

  • Barista/Supervisor

    • Starbucks - London
    • June 2022 to Present
  • JD Sports Sales Assistant

    • JD Sport - Hayes
    • August 2021 to June 2022
  • Supervisor

    • LAKETHORNE LTD - London
    • April 2021 to July 2021
    • Displayed exceptional problem solving and customer service skills.
    • Investigated and resolved customer complaints in a timely and empathetic manner.
    • Maintained material inventories to ensure that production schedules were met.
    • Supervised loading and unloading of packages in the warehouse.
    • Maintained and enforced standards of cleanliness and organisation.
    • Oversaw job sites and checked for accuracy, quality, and to ensure all project specifications were met.
    • Performed scheduled and surprise inspections of work sites to gauge technician skill and performance in the field.
    • Supervised staff and monitored performance, as well as coached and mentored in daily responsibilities.
    • Assigned tasks to employees and monitored productivity, performance, and task completion.
  • Domestic Cleaner

    • Child workforce cleaner in school LAKETHORNE LTD - London
    • July 2020 to April 2021
    • Provided excellent leadership skills to maintain steady and productive operations.
    • Assisted team members and customers regarding stock and inventory queries.
    • Interacted with teams in multiple languages and provided clarification.
  • Domestic Cleaner

    • Cleaner DENKAR - London
    • September 2019 to March 2020
    • Strengthened building cleanliness, inspecting perimeters to reduce waste.
    • Dusted and polished window frames and wiped down glass, maintaining clean and clear areas.
    • Vacuumed, swept, mopped, and polished floors.

Education

  • Bachelor of Science
    • High school
    • 2019

Skills

  • Goal-oriented
  • Customer rapport
  • Team leadership
  • Excellent attention to detail
  • Regulatory requirements understanding
  • Outstanding customer service
  • Verbal communication
  • Key Holder
  • Customer Service

Languages

  • Russian - Expert
  • Romanian - Intermediate.

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