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PROFESSIONAL SUMMARY

Client Advisor motivated, enthusiastic, and goal-achiever seeking a work environment where I can implement my experience, qualifications, training, and professional skills. Excellent communication, presentation, and negotiation skills. Adaptable, flexible, motivated, and great team player. Hardworking and dedicated, sociable with a pleasing personality, can work under pressure, sincere, and outcomes-oriented.

SKILLS

• Key skills
• Pricing Structures Knowledge
• Data Collection Processes
• Excellent Interpersonal
• Perseverance & motivation
• Teamwork skills
• Communication skills

WORK HISTORY

August 2022 - Current

Bomb Cosmetics / Essentya Cosmetics Dubai Mall | Dubai, UAE - Marketing Specialist, Dubai, UAE

• Monitored trends in social media, industry, and competitive landscape to create new material.
• Identified appropriate marketing channels and target customers for campaigns.
• Planned marketing initiatives and leveraged referral networks to promote business development.
• Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts.
• Analyzed data from previous and current marketing campaigns to improve future results.

August 2019 - August 2021

Bomb Cosmetics / Essentya Cosmetics / Dubai Festival City | Dubai, UAE - Senior Sale Associate, Dubai, UAE

• Take measurements from the Clients and assist with modifications on MTM;
• Grant an outstanding service to the clients in compliance with the company guidelines;
• Ensuring high levels of customer satisfaction through extra mile to achieve excellent sales service;
• Cashiering, Process POS (point of sale) purchases;
• Handling returns, damage items, and refunds;
• Correctly operate the retail IT system for stock transfers, payments, stock inquiries, and customer database input
• Oracle Retail- Retail Software
• Retail Directions- Fully integrated POINT OF SALE SYSTEM!
• Dotline- Dynamic price tag design with sales reporting & accountability, self-service POS systems, multiple barcode technology support
• POS - systems knowledge
• Computer skills
• Maximize sales and provide excellent customer and after-sales service;
• Actively develop new clients and consistently strengthen existing client relationships;
• Possess the ability to work well in a team and the willingness to support and assist your colleagues;
• Maintain organization, grooming, and appearance standards;
• Contribute and support with the back of house operations and processes, e.g., Stock control and inventories.
• Trained new sales personnel on company policies, customer acquisition strategies, and successful sales techniques.

October 2018 - April 2019

Russian Village Exhibitor / Global Village | Dubai, UAE - Senior Client Advisor Assistant Manager, Dubai, UAE

• Provide an exceptional client service experience by exceeding customer expectations;
• Maintain an active, accurate, neat, and organized client book, contacting clients regularly and providing appropriate follow-up on all sales or client requests;
• Consistently achieve or exceed monthly and seasonal individual and store sales goals;
• Capture meaningful customer data according to the Company tools (CRM), for the purposes of connecting with the client, building relationships, and personalizing future client development opportunities;
• Demonstrated respect, friendliness, and willingness to help wherever needed;
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

EDUCATION

High School Diploma
C.E.I.T.I. College, Chisinau, Moldova, Republic Of, June 2017

High School Diploma
Ion Creanga High School, Faleshti, Moldova, Republic Of, June 2015

LANGUAGES

• Romanian: Bilingual or Proficient (C2)
• English: Advanced (C1)
• Russian: Bilingual or Proficient (C2)
• Arabic: Elementary (A2)
• French: Elementary (A2).