Загруженный файл CV

Summary

IT Project Manager with 5 years of experience in both outsource and product companies. Successfully delivered 30+ projects from concept to production, including SaaS platforms, web apps, blockchain, Web3, NFT, AR experiences, and custom 3D tools. Efficiently managed up to 9 projects at a time with cross-functional teams by implementing Agile methodology, generating up to $35k monthly revenue for outsource companies. Strong experience with lead generation, presales, and upsales. Skilled at aligning business objectives with technical execution by resolving complex requirements and fostering collaboration. Exceptional work ethic and ability to thrive even in high-pressure environments. Strong leadership, communication, and soft skills.

Experience

Sygnal – USA
Project Manager

• Quickly learned the ins and outs of a complex marketing system and the world of tracking and attribution software used by eCommerce businesses.
• Continuously steered product development in the right direction by balancing the available development resources.
• Worked closely with stakeholders and technical leadership to prioritize features aligned with the existing software architecture.
• Implemented automation for key management workflows, including daily team reporting, retrospectives, and sprint reports.
• Created an efficient pipeline to process ideas from the product team, transforming them into actionable developer requirements.
• Contributed to internal process documentation, accelerating new team member onboarding and clarifying every contributor’s responsibilities.
• Regularly produced company- and user-facing update reports.

Todor3D – Ukraine
Head of Project Management

• Led a team of 5 project managers, balancing oversight with hands-on involvement.
• Streamlined operations by addressing bottlenecks and implementing process improvements.
• Cultivated a collaborative team environment built on mutual trust and clear goal-setting.
• Continued hands-on management of key client projects alongside leadership duties.

Project Manager

• Managed up to 9 projects at once with cross-functional teams.
• Delivered 20+ projects end-to-end, maintaining quality standards and deadlines.
• Maintained 100% client retention through personalized communication.
• Planned team workloads 1-2 months ahead.

RaDevs – Ukraine
Sales Project Manager

• Built project management systems from scratch as a founding team member.
• Delivered 10+ client projects with on-time completion and zero quality issues.
• Scaled team capacity by hiring 8 full-time members.
• Drove 20% of company revenue through direct client acquisition.
• Secured 10+ upsells for custom web apps.
• Landed 7 long-term outstaff contracts.

Readdle – Ukraine
Customer Support Specialist

• Provided excellent customer service through email, assisting up to 40 users per day.
• Reported and escalated requests to Quality Assurance and Development teams.
• Prepared product overview by collecting and analyzing customers' needs.
• Contributed to team efforts to maintain the quality of Readdle products.
• Kept the end-user product documentation up to date.

Skills

Soft Skills

• Charismatic client/team communication & conflict resolution
• Team motivation & morale-building through humor and empathy
• Cross-functional team coordination & Agile collaboration
• Strategic stakeholder alignment & transparent reporting
• Client retention via personalized relationship-building
• Collaborative problem-solving & data-driven decision-making
• High-pressure adaptability & deadline resilience
• Workload prioritization & time optimization
• Negotiation expertise & upselling success
• Process streamlining & workflow automation
• Trust-building

Hard Skills

• Agile/Scrum, Waterfall methodologies
• Full SDLC management
• Cross-functional team leadership
• Risk mitigation & budget oversight
• JIRA, Asana, Slack, Figma, Confluence
• Lead generation
• Presales & contract negotiation
• Sales strategy & client acquisition
• Team scaling and mentorship
• Startup process builder
• Workflow automation
• Technical documentation & compliance alignment.