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ABOUT ME I have over 17 years experienced in the post of Customer Service Manager and have expertness on Plans, administer and reviews customer services and after-sales services, and maintain sound customer relations. I also have better experienced on order picker, packaging, sales, retail and warehouse job and in addition I have also good experience in legal assistant job or lawyer job. I know English in professional level and know computer operating and Internet very well. Finally I am organized and best in hard working and team work.

WORK EXPERIENCE M/S. MASCO INTERNATIONAL - SYLHET, BANGLADESH CUSTOMER SERVICE MANAGER - 03/06/2008 - CURRENT

• Planning of works
• Administrative support
• Office Management
• Supervision of staff works
• Communication with suppliers
• Relation with Customers

EDUCATION AND TRAINING

• 10/06/2004 - 10/02/2007 Sylhet, Bangladesh MASTER OF ARTS M.C. College, Sylhet
• 05/01/2003 - 15/12/2005 Sylhet, Bangladesh BACHELOR OF LAWS (LLB) Metropolitan Law College, Sylhet
• 10/01/2000 - 30/12/2002 Sylhet, Bangladesh BACHELOR OF ARTS M.C. College, Sylhet
• 02/01/1998 - 30/12/2000 Sylhet, Bangladesh ALIM EXAMINATION Shahjalal Jamaya Islamia Fazil Madrasah
• 15/01/1995 - 20/12/1997 Sylhet, Bangladesh DAKHIL EXAMINATION Brittar Khashitula g, Is Dakhil Madrasah
• 23/01/2006 - 23/03/2006 Dhaka, Bangladesh COMPUTER APPLICATION IMAM TRAINING ACADEMY

LANGUAGE SKILLS Mother tongue(s): BENGALI

Other language(s): ENGLISH

• UNDERSTANDING
  • Listening: C1
• SPEAKING
  • Spoken production: C1
  • Spoken interaction: C1
• WRITING
  • Reading: C1
  • Writing: C1

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user

SKILLS

• Computer and internet
• Microsoft Office
• Social Media
• Organizational and planning skills
• Good listener and communicator

HOBBIES AND INTERESTS

• Reading books
• Sports
• Watching movies
• Tourism
• To gather knowledge in various work activity

In addition beside my current job I am also a Lawyer or legal advisor too. So kindly consider me and hire me for my applied position. Your kind attention to this matter is highly appreciated.