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Profile

Looking to join a dynamic team, where my interpersonal, professional, and earned over years skills will be fully applied and improved, being an active and creative participant in the success of the organization and working towards achieving the company's vision, goals, and values.

Working Experience

07.2023 – 11.2023
DAMAC Properties - United Arab Emirates
Promoter

• Familiarizing customers with the company's offerings
• Presenting the company from the best perspective
• Improving customers' knowledge of the company's products
• Completing required reports
• Participating in achieving sales goals
• Following strategies to expand the customer database

07.2025 – 08.2024
Amanat Vaults - United Arab Emirates
Receptionist

• Customer support on the premises
• Providing necessary information to customers and management
• Tracking inventory
• Preparing necessary reports
• Participating in achieving sales goals
• Introducing new strategies to expand the customer database

05.2023 – 10.2022
Atlantis The Palm - United Arab Emirates
Lobby Ambassador

• Greet guests courteously and provide access to necessary information
• Inform security team of any safety issues
• Guide guests to requested location
• Answer questions and provide information regarding events or locations within the resort and explain resort amenities
• Work closely with other front desk teams regarding all lobby area events
• Organize short meetings to present highlights of the day to the front desk team

08.2022 – 12.2015
YOPESO BPO - Republic of Moldova
Data Entry Operator and Customer Support Agent

• Entering required data from source documents into online platforms within established deadlines
• Reviewing all data for deficiencies or errors, correcting any inconsistencies, and verifying results before publishing
• Actively listening to and understanding customers’ concerns
• Promptly acting and resolving customers’ issues
• Maintaining a positive and professional demeanor in customer relations
• Adaptability and resourcefulness
• Maintaining calmness under pressure

Skills

• Typing
• Creative Writing
• Report Writing
• Interpersonal Communication
• Time Management
• Attention to Details
• Public Speaking
• Presentations
• Data Entry
• Analytical Thinking

Studies

Free and International University of Moldova
Faculty of Foreign Languages

Known Languages

• English
• German
• Russian
• Romanian.