Загруженный файл CV

Profile

Results-oriented and fast-learning professional with 3+ years of experience in accounting, credit and collections, and accounts receivable. Proven ability to manage high-volume portfolios, resolve complex customer claims, and achieve individual and team targets. Skilled in building strong client relationships, resolving disputes diplomatically, and working effectively in international teams. Adept at multitasking, problem-solving, and thriving under pressure. Seeking a dynamic role with opportunities for long-term growth and advancement.

Education

Bachelor's degree: Economics Sep 2014 - Aug 2018 Centre Of Excellence In Economy, Chisinau Specialization: Accounting and Finance

Employment

Collections Specialist Oct 2022 - Present Hertz, Dublin, Ireland

• Manage a portfolio of 500+ accounts, ensuring timely payments and minimizing bad debt exposure.
• Communicate diplomatically with customers via phone and email to resolve claims and disputes.
• Achieve monthly individual and team collection targets consistently.
• Recommend account suspensions, reactivations, and referrals to optimize cash flow.
• Maintain accurate records and provide detailed reports on collection activities.

Credit and Collection Specialist Apr 2022 - Jul 2022 Yahoo! Inc, Dublin

• Collected accounts receivable balances through phone calls, emails, and follow-ups.
• Achieved monthly cash targets by effectively managing customer accounts.
• Coordinated with internal departments to resolve customer queries promptly.
• Utilized Oracle and GetPaid to track and manage receivables.

Accounts Receivable Mar 2021 - Apr 2022 Infosys, Dublin

• Released orders for processing and posted EDI invoices accurately.
• Followed up with past-due customers to ensure payments within stated terms.
• Researched and resolved customer deductions in compliance with company policies.
• Liaised with the AP team and communicated with customers via email and phone.
• Processed sundry invoices, credit/debit notes, and account clearings in SAP.

Accountant Assistant Aug 2018 - Dec 2019 Veo Worldwide Services, Moldova

• Recorded sales and purchase invoices and monitored turnover for 30+ stores.
• Generated payment forecasts for 180+ stores and ensured timely supplier payments.
• Collaborated with logistics and supplier management teams to meet deadlines.
• Handled inbound calls from suppliers and resolved queries efficiently.
• Utilized SAP for financial data management and reporting.

Skills

Credit and Collections | Accounts Receivable | Financial Reporting

SAP | Oracle | GetPaid | Microsoft Office

Customer Service | Relationship Building | Problem-Solving

Team Collaboration | Multitasking | Time Management

Languages

Romanian

English

French

Russian