Experienced Chargeback Specialist (Air Ticket Sales)

Are you a chargeback professional with a proven track record in handling high-volume disputes and fraud prevention - specifically in the travel or airline industry?

The Business-Tickets company, a growing leader in global air ticket sales, is looking for a Chargeback Specialist with prior experience in managing complex chargeback cases and protecting revenue streams in the fast-moving world of air travel.

What You'll Do:

• Monitor, investigate, and respond to chargeback claims and payment disputes.
• Analyze booking patterns for potential fraud or misuse.
• Liaise with banks, payment processors, and customers to resolve cases efficiently.
• Collaborate with customer service and finance teams to gather supporting evidence.
• Maintain detailed records of all disputes and resolution statuses.
• Build strong evidence files using GDS data, PNRs, and transaction histories.
• Stay updated on airline industry regulations and card network chargeback rules (Visa, MasterCard, AmEx, etc.).

What We’re Looking For:

• Experience in chargeback management, fraud analysis, or payment processing (preferably in travel and airline sectors).
• Strong communication and dispute resolution skills.
• Attention to detail, documentation, and deadlines.
• Familiarity with GDS systems (Amadeus, Sabre, etc.) is a plus but not mandatory.
• Knowledge of PCI compliance and travel booking flows is a bonus.

Why Join Us?

• Be part of a high-growth, international air travel company.
• Competitive base salary: $1,700 USD/month, with potential for increase based on experience and results.
• Supportive and collaborative team environment.
• Opportunities for career growth and professional development.