CSS Junior IAM Analyst

Stefanini EMEA is looking for a Cyber Security Junior IAM Analyst, to complement the technical capabilities of our Security Operations Center (SOC).

As a Cyber Security Junior IAM Analyst, you will play a vital role in our cybersecurity operations, focusing on real-time monitoring and initial response to security threats. Utilizing advanced Security Information and Event Management (SIEM) tools, you will safeguard our clients' digital assets. Your responsibilities will also include managing authentication, authorization processes and lifecycle of accounts, overseeing identity governance, and privileged access management (PAM) solutions to ensure secure access to sensitive information.

This role operates under 24x7 rotating shifts schedule with 8.5 hours shifts.

Responsibilities:

Interact with customers to analyze issues, troubleshoot problems, and implement effective resolution solutions;
Diagnose and resolve proxy server issues including connectivity failures, performance degradation, and security events while providing technical support to users experiencing service access problems;
Support the creation of documentation and assist in maintaining it. The documentation will cover proxy system configurations, operational processes, and troubleshooting procedures;
Address technical support topics for security services through various electronic communication channels;
Perform incident response activities in accordance with predefined procedures and escalate based on specific Project/Customer requirements;
Handling of Incidents & Requests through ticketing systems and follow through completion and/or escalation in accordance with established procedures;
Follow the SLAs (Service Level Agreements) as needed for the daily operations;
Work collaboratively with security team members and other teams, providing support to colleagues as needed;
Help facilitate the integration of identity solutions across both cloud and on-premises environments;
Aid in the strengthening of user access controls to minimize security risks;
Assist in maintaining adherence to industry regulations and security best practices.

Mandatory requirements:

Availability for 24/7 shift rotation schedule (8.5 hours shift);
Basic understanding of Cybersecurity Frameworks;
Basic skills in IAM-related security incident response;
Good proficiency in spoken and written English;
Strong communication and listening skills;
Strong deductive reasoning, critical thinking, problem solving skills;
Eager to learn new technologies & adaptability to new tasks.

Preferable but not mandatory:

Understanding of authentication, authorization, identity governance, and privileged access management (PAM);
Basic Knowledge of IAM protocols,
TCP/IP knowledge, networking and security product experience;
Relevant certifications in cybersecurity, such as ISC2- CC, Microsoft (SC900, AZ900)

What's next:
It"s best to apply today, because job postings can be taken down and we wouldn"t want you to miss this opportunity. In case you need further information, just send us a message at recruitmentEMEA@stefanini.com and we"ll be happy to assist!

The preceding job description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain
or be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job.

Diversity & Inclusion
Here at the Stefanini Group, we value plurality and equity, regardless of race, sexual orientation, disability, age, ancestry, religion, gender, and nationality. We understand and encourage the importance of being you!

About us
We are a Brazilian company with over 35 years of experience in delivering IT services worldwide, ranging from IT outsourcing to application development or IT staffing. We have a direct presence in 41 countries, through our 70 offices located throughout the world. We have managed to become the preferred partner of many small-to-midsize local and regional companies as well. Most of our clients come from industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector and utilities.
Stefanini has career opportunities locally and around the world for professionals interested in a vibrant, passionate, team-oriented workplace. If you are a customer-centric person with a "get it done" attitude, come over for coffee and a talk on your future career with us! Learn more about us on www.stefanini.com and join us on LinkedIn, Facebook and Instagram where we regularly post insights from our colleagues.

E-mail: recruitmentEMEA@stefanini.com

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