Road Call Coordinator - (Maintenance Department)

Qualifications and Requirements:

Previous proven minimum 6 months work experience in the same position (Road Call Coordinator)
Very high negotiation and communication skills
English speaker
Basic Knowledge of truck parts
Knowledge of Microsoft Office and Google Applications
Stress resistance and ability to manage and remain result-oriented in non-standard situations.
Attentive to details, responsible, and focus-minded
Desire to develop, grow, and work in a team.

TRAINING WILL BE PROVIDED
Work obligations:

Respond to roadside calls regarding breakdowns.
Conduct thorough assessments of vehicles to diagnose issues.
Coordinate with roadside assistance services for repairs and towing as needed.
Maintain clear communication with drivers, providing updates and support.
Document all incidents and repairs accurately in the system.
Ensure all safety protocols and company policies are followed.
Participate in ongoing training to stay updated on vehicle maintenance and emergency procedures.

Please submit your CV along with a detailed description of your responsibilities and duties, to the following e-mail address: alexc@usexpresscarriers.com, please also in the subject line write the position you are applying for (Road Call Coordinator)."