Product Owner | Maibank Daily Banking

Are you an experienced product owner of cross-functional teams with a passion for digitalization and a strong determination to help the business solve challenging problems? Do you have good stakeholder management competencies? Then we have a great opportunity for you.

In this role you will have the following responsibilities:

1. Own your area of e2e product development


Contribute to defining and refining the product vision, digitalization strategy for daily banking products and services in mobile application, ensuring alignment with regulatory compliance and optimized customer journeys.
Analyze key metrics and data to understand customer behavior and product performance. Make informed decisions based on this data.
Drive risk and impact assessment of new features, researches, as well as ensure benefit realisation based on benefit hypotheses.
Create and maintain comprehensive product documentation, including user guides and release notes, with a strong emphasis on banking industry compliance
Involve yourself in all phases of the product development lifecycle for each product and/or integration.
Create mockups and prototypes to assist in the development process. Your ability to visualize and communicate your product vision will be crucial.
Maximize the product value.


2. Understand your customer.


Leverage your customer journey expertise to map out current and ideal customer experiences across daily banking products and services in mobile application.
Serve as a customer-focused leader, ensuring that the customer's voice is heard in all aspects of the product development process.
Knowledge of "customer development" methodology and "user-centered design" principles


3. Own your backlog


Ensure Product Delivery by keeping a prioritized backlog of features that the team can drive to implementation.
Own and define the product roadmap in line with client demands.
Encourage the team to generate user stories relevant to customer profile.
Work with customer-facing teams to understand the impact of defects and prioritize to ensure product quality and customer satisfaction.
Coordinate with key stakeholders to maintain a long-term product area plan.


4. Guide and influence your team.


Motivate, support, and appreciate all members of your team.
Consistently reinforce product vision, customer goals, and the “why” to your team.
Collaborate closely with development teams to translate user stories into detailed requirements, functional specifications, and UI mockups that encompass both banking industry regulations and enhanced customer journeys.
Collaborate effectively with cross-functional teams to gather requirements, customer feedback, and prioritize product features. You'll be the bridge between development and the customer.

Competences and abilities that make you suitable for this position:



Solid knowledge of product development lifecycles, UI/CJ design processes, and customer journey mapping, preferably within a regulated environment, but not a requirement.
Familiarity in the field of IT or Fintech (would be an advantage);
Good stakeholder management competencies.
A solid understanding of Scrum as a way of working.
Good organizational skills, as you'll be managing product development processes.
Ability to strategically define, communicate, and measure the business value of your proposals and results.
Experience with tools like JIRA, Confluence, or similar project management and collaboration platforms.
Strong attention to detail and a commitment to delivering high-quality digital products that meet banking industry standards and enhance customer journeys.

In maib you will benefit from:



Professional, innovative work environment, trendsetter in banking , and people who will inspire you;
Modern and ultra-centrally located office, coffee shop, relaxation areas, gym, kitchen, terrace, etc.;
Meal tickets;
Real estate loans and other banking services under preferential conditions;
Private medical insurance or gym membership;
Flexibility to work hybrid;
Professional and personal development opportunities, teambuildings;
Wide range of discounts at maib partners;

The position is located in: Chisinau municipality.

Send your CV to the address resurseumane@maib.md, indicating the position you are applying for, and let's excel professionally together.
*Only selected candidates will be invited to the interview. Depending on the case, your CV could also be analyzed for other vacant positions within maib. E-mail:
resurseumane@maib.md