Network performance engineer

The GSD (Global Services Delivery) is the technical network interface for the network owners and their customers; ensuring our customer’s networks and their customers’ services are operating at an optimum level, while retaining and improving the expected network standards and integrity.

The GSD engineers use their TELECOM skills and knowledge of systems and procedures to monitor customers’ networks and services with the primary aim to maximize network availability for their customers.

The GSD Service engineer will provide network monitoring & surveillance, initial troubleshooting and maintenance escalation. This effort is directed at resolving technical problems associated with customer networks.


Duties and responsibilities

- Detailed awareness and knowledge of customers’ networks and topologies;
- To know and work with the optimization, dimensioning, ticketing and OSS tools in place;
- To analyze RAN performance and capacity data and trends;
- To know and understand all relevant network KPIs and their established thresholds;
- To detect any degradation in the RAN performance, analyze, propose and implement corrective actions;
- Monitor capacity and detect expansion needs;
- To log into network elements troubleshoot, diagnose and propose corrections as needed. To implement corrective changes in network elements following the established procedure with all other operational departments responsible for the customer’s network;
- To know, understand and follow strictly the established processes and procedures;
- To ensure that the services are delivered within the contractual SLAs;
- To provide prompt returns to any interaction with internal and external clients;
- To create, update and follow up all tickets related to the activity.


Basic Requirements

- Bachelor Degree in technical field (telecommunications, electronics, computer science/IT field etc);
- English & French skills at least intermediate level;
- Rigorous spirit in transactions, particularly in following technical instructions;
- Flexibility to work Non Business Hours exceptionally;
- Ability to control and stay focused during a crisis situation;
- Critical thinking and ability to adapt quickly to a new operation;
- Team player
- Willing to relocate to Timisoara
- Work permit in Romania.

Benefits
- Young & Dynamic International Team;
- International Work Environment;
- Professional Development Opportunities;
- Competitive Salaries & Benefits Health & Wellness;
- Meal tickets;
- Relocation package non residents.

Feel free to send your resume to the following e-mail address: alina.radu@adecco.com. Looking forward for your application!

Only candidates meeting the job requirements will be contacted. Thank you!