Customer Support Agent | Chinese and English

About Roslin
Roslin is a technology-enabled business services company. We specialize in improving business performance for some of America’s largest ground transportation providers. Every day our team delivers a next-generation customer experience and helps transportation companies better connect with their customers.
We develop turnkey systems that feature real-time dispatching, vehicle location, and tracking, as well as computerized routing and scheduling, integrated billing, and cashiering. An innovator in data dispatching, we provide market-specific application software, mobile, and portable device interfaces, and infrastructure products.
Job: process incoming calls, register orders, and coordinate delivery of service.
Hours:
13:00 – 22:00;
16:00 – 01:00 +Taxi back home;
17:00 – 02:00 +Taxi back home;
17:00 – 00:00+Taxi back home (part-time);
1-hour lunch break, 2 days off each week.
Pay: We will beat any Advertised Salary of our competitors in the same sector!
Official employment. Full social package.

Requirements:

Upper-intermediate or fluent English and Chinese;
Exceptional communication and verbal skills;
Stress resistance, conflict resolution, and problem-solving;
Attention to detail, reliability, punctuality;
Organizational skills, ability to work independently with manager-led coaching;
User-level computer literacy.

We offer:

Dynamic international environment;
Comfortable office, downtown location;
Opportunity for career growth.

Interested?
Let's discuss your own options!
To apply for the position of Customer Support Agent, please send CV to hr@roslin.us.