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Client support analyst
CPL Integrated Services
16 мая 2017
Кишинев
• German, Russian or French language on B2 level +
English on B2 level
• Other European languages on B2 level also in scope
• Good communication skills (verbal, written)
• Customer oriented attitude
• Excellent problem solving skills
• Interest in technical and IT related fields
TASKS:
• Answer incoming contacts (phone, e-mail, chat) on technical related cases
• Resolve customer’s IT related issues
• Manage the end-to-end process providing regular update to customers
• Administer all cases in the given systems
WHAT WE OFFER:
• Competitive salary + benefits + cafeteria bonus
• Career opportunities in the service desk environment after 6 months at the company
(Team Lead, 2nd level, quality management, training and development)
• Supportive colleagues and leaders
• Flexible working hours
• Lots of fun events and social activities
English on B2 level
• Other European languages on B2 level also in scope
• Good communication skills (verbal, written)
• Customer oriented attitude
• Excellent problem solving skills
• Interest in technical and IT related fields
TASKS:
• Answer incoming contacts (phone, e-mail, chat) on technical related cases
• Resolve customer’s IT related issues
• Manage the end-to-end process providing regular update to customers
• Administer all cases in the given systems
WHAT WE OFFER:
• Competitive salary + benefits + cafeteria bonus
• Career opportunities in the service desk environment after 6 months at the company
(Team Lead, 2nd level, quality management, training and development)
• Supportive colleagues and leaders
• Flexible working hours
• Lots of fun events and social activities
Адрес:
Кишинев
Дата актуализации:
16 мая 2017
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