Claims specialist

Key Responsibilities:

Claims Management:

Handle cargo and accident claims from initiation to resolution, including communication with insurers, brokers, and involved parties.
Investigate claims to determine liability, gather documentation, and prepare comprehensive reports.
Follow up on outstanding claims to ensure timely closure and minimize financial impact.

Incident Reporting:

Log and analyze incidents, identifying patterns and recommending preventive measures.

Driver Support:

Provide guidance and support to drivers regarding safety practices and accident reporting procedures.
Conduct follow-up meetings with drivers involved in incidents to ensure understanding and compliance.

Collaboration:

Work closely with dispatchers, operations, and legal teams to address safety concerns and claims.
Assist in creating and updating policies and procedures related to safety and claims.

Qualifications:

Prior experience in transportation safety, claims management, or a related field is preferred.
Knowledge of DOT regulations and FMCSA compliance requirements.
Strong problem-solving and analytical skills.
Excellent communication and organizational abilities.
Ability to work independently and manage multiple tasks effectively.

What We Offer:

Competitive salary.
Opportunities for professional growth and development.
Collaborative and supportive work environment.