Call center operator

Vivat Inc is looking to hire a Call Center Operator.

As IT services professionals, Vivat specializes in Service-Oriented Architecture, applying world-class creativity, a commitment to rapid implementation and highly-developed expertise in select vertical markets.


Requirements:
-English Verbal Communication.
-Strong Phone Skills, Listening, understanding client’s needs.
-Data Entry Skills.
-People Skills, Informing, Customer Focus, Customer Service.
-Attention to Detail.
-Professionalism.


Duties and Responsibilities:
-Obtains client information by answering telephone calls.
-Informs clients by explaining procedures; answering questions; providing information.
-Maintains communication equipment by reporting problems.
-Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
-Updates job knowledge by studying new product descriptions; participating in educational opportunities.
-Accomplishes sales and organization mission by completing related results as needed.