E-Commerce Customer Support
Grafit Holding
9 октября 2024
E-Commerce Customer Support
We are looking for German speakers that will support an E-Commerce platform, by dealing with customers world wide.
We offer:
- salary 600 EUR netto + KPI after Trial period;
- 7-hours shift per day (9.00-17.00);
- 1 hour lunch break;
- 2 coffee-breaks 15 min.;
- Office in the center of Chisinau;
- Grafit Languages School;
- Grafit Sport Program;
- Grafit Health Program.
The overall responsibility will be:
- Handle e-mails, ensure consistent productivity & quality of service and maintain customer satisfaction
- Respond and resolve promptly to customer inquiries and complaints
- Process orders, forms, applications and requests
Requirements:
- Proficient in German (written and spoken level B2-C1);
- Basic skills in Word, Excel;
- Able to multi-task;
- Strong team player with commitment and a positive attitude;
- The ability to think quickly, to make a recommendation or propose a solution to a customer's problem.
We will teach you the rest!
Are you interested in this job?
Please, send your CV to cv-rb@grafit.md
If you want to know more about us, visit www.grafit.com
E-mail:
cv-rb@grafit.md
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