Dispatch-manager up to $1500

A fast-growing Canadian moving company is looking for experienced dispatchers with the following responsibilities, skills and requirements:

Requirements:
• Able to work evening-night shift
• Advanced English Language command
• Strong provable customer service skills and problem-solving skills
• Previous work experience in a similar role
• Previous work experience with USA, Canadian and/or European customers (considered as advantage)
• Punctual and committed to continuous learning and growth
• Commitment to long-term employment
Required skills and abilities:
• Strong written and oral communication skills
• Strong organizational, planning and prioritizing skills
• Ability to work in a team environment and high pressure situations
• Ability to deal with customers and complaints, while remaining calm and professional
• Ability to make decision and act on them with limited time and information
• Able to handle multiple tasks to receive and communicate information to and from several sources
Responsibilities:
• Act as a communication bridge between drivers-movers, customers and the office
• Determine and update daily , weekly and monthly availability of drivers and movers
• Dispatch 10-15 crews on a daily basis to assigned jobs
• Monitor all mobile units (trucks) and ensure on-time arrivals, inform promptly customers if any delays
• Address and mediate any issues, concerns or complaints arising during ongoing relocations
• Process and receive payments from customers
• Detailed job description will be provided and discussed at the interview
We offer:
• Cozy and conveniently located office
• Friendly team
• Opportunities for growth
• Motivating salary: up to $1500
Eligible candidates will submit CV + Photo in English Language only to hr@glorificator.md
Only selected candidates will be contacted.