24 years
Female
Chișinău
1 000 USD
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About me
I am a former professional ballroom dancer who had the honor of representing Moldova and Romania on international stages. Through this experience, I developed a strong passion for travel, as well as the ability to adapt quickly to new environments and cultures. The discipline and commitment required in competitive dance have shaped my work ethic, and I am known for maintaining a positive attitude, high energy, and professionalism even under pressure.
Show moreTOP Skills
Work experience
November 2024 - June 2025
8 months
Travel Agent
Dyninno
Chișinău
Providing personalized travel recommendations and itineraries based on clients' preferences and budget therefore assisting clients in booking flights, hotels. Building and maintaining long-term relationships with clients by offering exceptional customer service and follow-up and handling client inquiries, concerns before and after the booking procedure. Research destinations, accommodations, and activities that met client specifications and ensuring that clients were informed about travel regulations. Study the competitors market and keeping up with industry trends and news in regards to the global travel industry.
December 2023 - September 2024
10 months
Interviewed, trained, and onboarded new support managers.
Led a support team, providing ongoing coaching and quarterly performance reviews.
Oversaw daily operations, resolved escalated cases, and enhanced service quality.
Collaborated with cross-functional teams to drive customer-centric improvements.
Reported performance metrics and strategic recommendations to senior leadership.
March 2023 - December 2023
10 months
Guided clients through platform features and functionalities.
Addressed user inquiries and updated client profiles.
July 2022 - January 2023
7 months
Senior Customer Service Representative
One Prime LTD
Bucharest
Advised clients on financial markets and trading platforms.
Maintained regular client communication and profile updates.
Assisted with account setup and portfolio diversification.
June 2021 - June 2022
1 year 1 month
Customer Service Manager
Caps solution LTD
Chișinău
Assisted with onboarding and account documentation.
Provided platform guidance and client support via calls and email.
January 2019 - December 2021
2 years 11 months
Lead Dancer
Show Ballet Flash
Chișinău
Performed at events and coordinated with event organizers.
Created and taught choreography, mentored new dancers, and handled logistics
Skills
Languages
Romanian Native
Russian Fluent
English Fluent
Desired industries
Education: Higher
Graduated in: 2024
University of Babes - Bolyai
Faculty: Faculty of European Studies
Speciality: International Relationships and European Studies
Job preferences
Location
Hybrid
Remote
Working hours
Full-time
Flexible
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