Резюме № 535095 от 7 сентября 2026
7 сентября 2026
Technical Support Specialist / IT Support Engineer

age 37 years

Male

address Tiraspol, Chișinău

Чтобы открыть контактную информацию соискателя, нужно зарегистрироваться и оплатить услугу "Доступ к базе резюме".

About me

Technical operations professional with 9+ years of experience in incident handling, dispatching, customer communication and field team coordination in a safety-critical environment. Transitioning into IT Support with hands-on practice in SQL, REST APIs, Postman, Linux, Git and Python. Strong in troubleshooting, prioritization, escalation and working under pressure. Seeking an entry-level Technical / Application / Operations Support role.

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TOP Skills

Safety-critical operations 9 years
Dispatching 9 years
Emergency response 9 years
Shift handover 9 years
Team coordination 9 years
Escalation of technical issues 9 years

Work experience

March 2017 - Present
9 years 7 months

Emergency Technical Service Supervisor / Dispatcher

Tiraspoltransgaz

Tiraspol

Safety-critical operations Dispatching Emergency response Shift handover Team coordination Escalation of technical issues Technical documentation Customer communication Troubleshooting Incident handling

- Handle emergency technical requests and incidents in a safety-critical gas service environment.
- Coordinate field teams during shifts and control task execution.
- Work as a dispatcher when required: receive calls, collect information, register requests, and transfer tasks to field crews.
- Diagnose technical situations, identify possible causes of problems, and coordinate the response.
- Communicate with customers, field workers, internal departments, and management during incidents.
- Maintain operational logs, technical documentation, reports, and shift handovers.
- Escalate complex or high-risk situations to responsible departments and management.
- Make decisions under pressure in time-sensitive situations.
- Ensure compliance with safety procedures and internal regulations.

Skills

Postman Incident Management Problem Diagnosis Log Analysis Technical Issue Escalation Team Coordination Customer Communication Technical Documentation System Monitoring REST API JSON SQL Shift Handover Django Rest Framework GitHub Git Django Python Home Assistant Docker basics Linux basics Troubleshooting Technical support

Languages

Romanian Don't know

Russian Native

Ukrainian Fluent

English Medium

Desired industry

IT, Tech

Education: Higher

Graduated in: 2012

Odessa State Academy of Civil Engineering and Architecture

Courses, trainings

Python Programming

Organizer: Practical Training

Docker Fundamentals

Organizer: Hands-on Practice

Linux and Computer Networking

Organizer: Self-Study & Hands-on Practice

Home Assistant, ESPHome & ESP32

Organizer: Smart Home Automation Practice

Job preferences

Location

In-house

Hybrid

Remote

Working hours

Full-time

In shifts

Flexible

Чтобы открыть контактную информацию соискателя, нужно зарегистрироваться и оплатить услугу "Доступ к базе резюме".