CV: Customer Support Agent
только зарегистрированным пользователям.
Fixing bugs, Solving Libraries issues
Cold Calls
Negotiation with customers
• Customer Support
• Solving incoming tickets
• Data Processing
• Customer service and problem-solving
• Assign and contact Drivers, and communicate/confirm assignments, schedules and Customer requests
• Monitor and communicate with field, managers and supervisors of any upcoming challenges or changes in deliveries/scheduling
Solving the appeared issues Technical and Financial
• Site management
• Performing User's requirements
• Managing Survey and User's feedback
• Solving appeared issues
•Negotiation with customers
•Cold calls
• Managing orders
• Solving supplying with the clients
• Office work organization
• Negociation with the customers
• Team leading
• Managing tasks
• Organizing the team work
• Solving conflicts, managing complaints
Teacher of English Language
Специальность: Filology.
• Knowledge of foreign languages : English fluently (written and spoken),Russian fluently (written and spoken), Romanian fluently (written and spoken)
• Computer skills: Experienced user (Microsoft Office,Internet,NetSuite,Sales Force)
• Personal qualities: Responsible, leadership, high efficiency, learning fast
• Excellent communication skills;
• Excellent command of English;
• A flexible and willing to learn person;
• Self-motivated
• Ability to work under stress;
• Used to work Evening/Night Shifts
Молдова