Женщина
Кишинев
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ABOUT ME
I am a positive person and I adapt easily to any changes in the workplace. I am really passionate about any job linked to traveling and customers. I’ve already worked in the sales domain with Canadian clients which improved my skills of connecting with people through phone conversations.
EDUCATION
2021-2025 Centre of Excellence in Economy and Finance (Accountant qualification, with the average mark 9.80)
2012-2021 “Ion Pelivan” Lyceum
WORK EXPERIENCE
2022 Document Expert SRL
Call Center - Written Communications Department
Provided client support and guidance throughout the Romanian citizenship application process. Informed clients about the required documentation, responded to inquiries via written communication, and ensured clear understanding of each procedural step.
2023 Smart Consulting Limited SRL
Quality Assurance & Customer Support Specialist
Reviewed agent calls for accuracy and compliance with client-provided information. Assisted clients via phone, guiding them through the platform and resolving technical issues.
2023-2024 Live Tickets SRL
TopUp
Assisted clients at festivals by issuing and charging prepaid event cards using a dedicated Romanian system. Ensured smooth cashless transactions and provided on-site support for payment-related inquiries.
ABILITIES
English B2 (Cambridge certificate)
Romanian Native language
Russian B1
EXCEL
PPT
WORD
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