Front Desk Agent

Radisson Blu Leogrand Hotel

10 октября 2024

Radisson Blu Leogrand Hotel, Chisinau
the  five star international chain in Moldova is looking for professionals

Front Desk Agent

Main responsibilities:

  • Performs all check in and check out procedures;
  • Informs the guests about payment methods and processing accurately the payments;
  • Fulfills the arrival-departure procedures of guests and assists them from arrival to departure;
  • Reviews all guest reservations and plans their accommodation accordingly; 
  • Provides information about our hotel, available rooms, rates and amenities;
  • Upsells additional facilities and services, when appropriate;
  • Ensures that each guest is welcomed and served in a timely manner according to the standards; 
  • Handles all guest service issues in an immediate, gracious and professional manner;
  • Maintains updated records of bookings and payments.

Personal requirements:
- Fluent in English, Romanian and Russian knowledge, other language is an advantage; 
- Strong interpersonal skills;
- Customer service attitude;
- Computer knowledge is a must;
- Excellent time management, organizational and communication skills, experience in hospitality area will be an advantage;
- Ability to work on your own and as part of a team.

Note:
If you are interested in and meet the requirements listed above, please send your CV in English to the email address: hr.chisinau@radissonblu.com or call the phone number 078 888 690.

Thank you!

E-mail: hr.chisinau@radissonblu.com
Phone number: 078 888 690

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