Front Desk Agent

Radisson Blu Leogrand Hotel, Chisinau
the  five star international chain in Moldova is looking for professionals

Front Desk Agent

Main responsibilities:

  • Performs all check in and check out procedures;
  • Informs the guests about payment methods and processing accurately the payments;
  • Fulfills the arrival-departure procedures of guests and assists them from arrival to departure;
  • Reviews all guest reservations and plans their accommodation accordingly; 
  • Provides information about our hotel, available rooms, rates and amenities;
  • Upsells additional facilities and services, when appropriate;
  • Ensures that each guest is welcomed and served in a timely manner according to the standards; 
  • Handles all guest service issues in an immediate, gracious and professional manner;
  • Maintains updated records of bookings and payments.

Personal requirements:
- Fluent in English, Romanian and Russian knowledge, other language is an advantage; 
- Strong interpersonal skills;
- Customer service attitude;
- Computer knowledge is a must;
- Excellent time management, organizational and communication skills, experience in hospitality area will be an advantage;
- Ability to work on your own and as part of a team.

Note:
If you are interested in and meet the requirements listed above, please send your CV in English to the email address: hr.chisinau@radissonblu.com  or call the phone number 078 888 690.

Thank you!

E-mail: hr.chisinau@radissonblu.com
Phone number: 078 888 690

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