Dispatcher

What We Offer:

• Competitive salary based on experience
• Official employment with full benefits
• Stable Monday to Friday schedule
• Opportunity to work with premium freight and grow your book of business
• Supportive, performance-driven team environment

Duties & Responsibilities:

• Book and schedule freight with premium rates
• Work both with 3PL's and shippers
• Establish a large book of business
• Identify priorities; utilize available resources effectively to meet these priorities; anticipate change and/or problems and reallocate resources when necessary
• Confidently make good decisions under timed pressure
• Communicate effectively with customers and drivers providing concise instructions or information
• Use effective listening skills to collect required information or to identify potential problems / warning signs. Escalate information when necessary
• Develop relationships with customers utilize relationships to influence others and gain willing cooperation
• Ensure loads are picked up and delivered on time by tracking driver activity
• Record and maintain files and records

Requirements:

• Strong English communication skills
• Ability to work under pressure and make quick decisions
• Strong organizational and problem-solving skills