Debt Collector

Egala is not just a logistics company – we are an international force redefining the future of transportation.
Egala began its journey in 1994 in Mill, the Netherlands, with just three trucks. Through a consistent approach and a strong focus on customer needs, we have grown into a leading international transport company.
Our trucks have traveled all across Europe – from the Ural Mountains to Gibraltar and from Turkey to Finland. We have transported everything from Formula 1 cars to equipment for the Dutch national football team.
Over the years, we have reached many important milestones. With more than 1,500 trucks and offices in the Netherlands, the United Kingdom, Moldova, Poland, and Romania, we are committed to delivering innovative and sustainable transport solutions.

In this role you will:

• Make high-volume outbound calls, send collection letters, and handle inbound inquiries to discuss unpaid bills;
• Update database records accurately after every customer interaction, payment promise, and dispute;
• Communicate professionally with customers regarding outstanding payments and agree on appropriate payment arrangements;
• Follow up on payment commitments and maintain accurate records of collection activities.
• Handle disputes and challenging conversations in a professional and solution-oriented manner;

Requirements:

• Higher education in Accounting or Finance;
• Advanced PC skills (Windows, Microsoft Word, and Excel);
• Strong attention to detail, good organizational skills, ability to meet deadlines, achieve objectives, and deliver results;
• Experience: 1 to 2+ years of experience in debt collection;
• Proficiency in Romanian, Russian, and English;
• High patience, professional phone etiquette, resilience, and strict ethical integrity;

We are pleased to offer:

• A stable job in an international company with 2,300 employees across Europe;
• A friendly atmosphere and excellent working conditions;
• Participation in company-organized events and celebrations;
• The opportunity to share knowledge within diverse, international teams;
• Regular feedback through surveys and internal meetings;
• Start your Egala experience with a lunch discussion with the General Manager;
• Partial support for gym memberships or other physical activities to help you stay fit;
• Lunch card (“Up Dejun”);
• A special welcome package prepared for each new employee.
• Opportunities for professional growth through individual training programs and foreign language courses;

Please, fill out the required fields: APPLY