UPC Media SRL

Customer Support Representative

A strong, innovative, flexible and creative team, being the first choice in matters of employment has available vacancies.
If you are interested in a personal developing within a great working environment, based on many motivational factors, do not hesitate to forward your resume to us!
 

Job Description:
- Managing customer service inquiries by providing assistance by chat, e-mail and phone;
- Maintain and develop relationships with existing customers;
- Identify and assessing customers’ needs to achieve satisfaction;
- Provide accurate, valid and complete information by using the right methods/tools;
- Follow communication procedures, guidelines and policies;

Essential Requirements:
  • Fluent English (spoken and written interaction) is a must;
  • Good organizational and planning skills;
  • Good time management and multitasking skills;
  • Good attention to detail and accuracy;
  • Customer orientation and ability to adapt/respond to different types of characters;
  • Proven customer support experience or experience as a client service representative is a plus;
More details about the job are going to be provided at the interview.

The Company is offering:
  • Salary starting from 8000 MDL;
  • Official contract according to MD law;
  • Ultra-modern office in the very center of Chisinau;
  • Full paid training;
  • Free English courses;
  • Paid lunch;
  • Fruits, coffee machine and regular team buildings;
  • Friendly environment;
       ...and much more

Interested candidates are requested to send their CV at the following e-mail address: contact@upcmedia.md       

PLEASE NOTE: ONLY ENGLISH APPLICATIONS WILL BE CONSIDERED!
In the Subject Line, Please specify the following: CS Representative Application.
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Контактная информация

Strada Mihai Eminescu 52, Chișinău, Moldova
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