Customer Support Agent

Customer Support Agent

 

Dispatch42 is one of the fastest-growing companies in logistics because we are a customer-centric company that truly listens to clients' needs and focuses on quality and precision. Our employees are empowered and trusted as experts in their field of work.

At the moment we are looking for an active Customer Support Agent. In this role, you shall assist our customers - resolve queries and recommend solutions. If you are a great communicator who’s able to earn our clients’ trust, apply today!  

Qualifications:

  • Knowledge of logistics;
  • Strong customer service skills and willingness to learn;
  • Organizational/planning skills;
  • Attentiveness to detail;
  • Strong verbal and written communication skills;
  • Ability to work efficiently and cooperatively. 

Responsibilities:

  • Answering inbound calls from customers in a professional manner;
  • Researching information using multiple resources and route calls to the appropriate resource;
  • Provide customers with product and service information and resolve customers concerns and complaints;
  • Enter customer information in the system, identify and escalate priority issues.

We offer:

  • Full-time employment with flexible working hours (partly remote);
  • Reliable Team;
  • Competitive salary;
  • Excellent working conditions;
  • Flexible Management.  

Career path: 

Our company offers a wide range of vacancies for all levels of seniority to ensure the possibility to migrate to other positions or into other departments.

We value collaboration, teamwork and respectful interactions with each other. 

If you're interested in joining our team, email a resume to hr@dispatch42.com 

E-mail: hr@dispatch42.com 
Call us: 373 69716436 

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