Customer service representative
Digital Grup Ltd. Is providing full IT support for the progressive and successful American company that focuses on the e-commerce solutions. The office in Chisinau operates on the market for more than 15 years now and there are about 35 staff members currently employed for the company: programmers, designers, marketing specialists, etc. We are expanding our team and looking for the talented professionals who would like to join our company and become part of the future for the global e-commerce solutions.
About the position
Online store with headquarters based in the US is looking for a full-time customer service representative for day and night shifts. Your responsibilities will include answering phones and emails, resolving customers’ issues, inputting orders, processing returns, managing customer relationships. Additional duties may be added if the volumes of your main duties are low.
- Good spoken and written English is an absolute must.
- Critical and problem-solving thinking.
- Excellent problem assessment skills.
Ability to enforce the policies while making customer feel taken care of.
- Competitive salary
- Working experience with potential for growth
- Paid vacations
- Flexible schedule
Type: Full Time
Please send us your CV at firstname.lastname@example.org
Tel: 069 200 439 (feel free to call in from 10:00 to 19:00).