Customer Service Manager
Vetropack

8 октября 2024

Customer Service Manager

Company: Vetropack Chisinau SA | The international company Vetropack is recognized supplier of solutions for glass packaging.
 
Position overview
We are thrilled to announce a job opportunity for the position of Customer Service Manager at Vetropack. Customer Service Managerwill be responsible to provide ongoing support to customers in Moldova and abroad.

Key responsibilities
  • Serve as nternal and external contact for all customer-specific technical questions.
  • Review, respond, and follow through on customer escalations.
  • Visit customers' production to evaluate complaints and discuss possible solutions to resolve the problem.
  • Cross-plant customer support for specific product groups, intercompany business and in relation to our SAM system.
Requirements
  • Associate degree or above in Sales, Quality, or related field.
  • Minimum of 5-year successful experience in customer service positions.
  • Ability to work independently, with minimal supervision.
  • Strong skills, in order to assist clients with their requests, complaints and needs.
  • Teamwork skills, problem solving, and proactive approach.
  • Fluently in Romanian and English.
Why join our team
  • With us, you will work on an international level. Vetropack works in numerous countries across Europe. Be prepared to make many multicultural connections and work with plenty of interesting people.
  • This position will require a certain degree of travel. You will also be able to see a country or two along the way.
  • You will learn a lot, like tons. Our company invests a lot in the education of our employees, both inside and outside of the company. We recently integrated a new LMS into ourcompany.
  • Numerous chances for development.
  • Join us and be prepared to make friends for life.
  • We offer competitive compensation and benefits packages commensurate with experience and qualifications. Details regarding salary, benefits, and other employment-related information will be discussed with shortlisted candidates during the interview process.
If you are interested, please send your CV on hr.md@vetropack.com or call us 079044301.

Please visit our website: https://www.vetropack.com/ro/locuri-de-munca/
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