CV: QA Manual

- Mobile testing
- Web testing
- Exploratory Testing
- Functional Testing
- Test Documentation
- Traceability Matrix
- Testing Practice using JIRA
- Bug reporting

- Fundamentals of Testing: Testing principles, exploratory testing
- Bug reporting: Bug life cycle, Bug severity and priority, Bug types, Bug tracking tools
- Software testing Models: SDLC, STLC, V-Model, Waterfall, Agile Model
- Testing types: Exploratory Testing, Functional Testing, Non-Functional Testing, Black Box/White Box/
Gray Box, Smoke Testing, Regression Testing, Alpha/Beta Testing
- Testing Levels: Component/Unit testing, Integration testing, System testing, Acceptance testing
- Requirements analysis and Environment setup: Traceability Matrix
- Test Documentation
- Testing design techniques: Black-box (Equivalence partition, Boundary validation, Decision Table, State
Transition) and Experience-based (Error guessing, Exploratory testing)
- Basic IT topics and software architecture
- Databases - MySQLWorkbench
- Mobile testing
- Basics of automation testing
- Testing Practice using JIRA
- Web Services Testing and API using Postman

-developing strong relationships with customers
-connecting with key customers
-preparing sales reports
-preparing the billings, tax invoices (primary accounting
documentation)
-control of accounts receivable

- responsibility for receiving and processing payments
- applying payments to customer accounts, preparing new
bills and setting up billing accounts (primary accounting
documentation)
- working in "Client-bank" program 1 С
- responsible in monitoring and evaluating the cashless
data
reports and ensure accuracy of the same
-control of accounts receivable
-developing strong relationships with customers

- providing a valuable connection between insurance
customers and policy providers
- managing insurance company inquiries
- resolving service problems
- documents customer requests
- assisting insurance agents and sales representatives in
resolving customer complaints