Fișier CV încărcat

PROFILE

Energetic and reliable team player looking for a restaurant, café, or hospitality role. Experienced in leading small teams, serving customers, and working in fast-paced environments. A quick learner who stays calm under pressure, works well with others, and is comfortable with flexible shifts, including evenings and weekends. Committed to friendly, fast service and to keeping high quality, hygiene, and safety standards.

KEY SKILLS

• Friendly customer service and clear communication
• Teamwork and helping colleagues during busy shifts
• Fast learner, follows instructions and standards carefully
• Punctual, reliable, and hardworking
• Handling orders and payments accurately
• Computer operating: product entry, data entry, and billing
• Comfortable using POS (point-of-sale) and billing software
• Attention to cleanliness, food hygiene, and workplace safety
• Flexible availability: mornings, evenings, and weekends

WORK EXPERIENCE

Team Leader (Outreach & Support)

SEOSkit
2024 - Present

• Lead and coordinate a small team, making sure daily tasks are finished to a high standard.
• Communicate with clients every day, handling requests and solving problems quickly and politely.
• Work to deadlines in a fast-paced environment while keeping quality consistent.

Support & Lead Generation Specialist

Rapid Computer Software L.L.C – Dubai, UAE (Remote)
Dec 2022 - Jun 2024

• Handled customer and client communication to build trust and a good experience.
• Organised information and kept accurate records to support the wider team.

Team Leader & Senior Executive

Accord Tech Solution - Dhaka, Bangladesh
Feb 2017 - Nov 2022

• Led a team, planned daily work, and supported colleagues to reach targets together.
• Tracked performance and reported results, staying reliable and organised under pressure.

EDUCATION

Higher Secondary Certificate (HSC)
Bhawaniganj Government University College - Rajshahi
2017

LANGUAGES

• English (Fluent)
• Bengali (Native)

Language levels:

• English (4/5)
• Bengali (5/5)

AVAILABILITY

Flexible schedule, able to work shifts including weekends. Ready to start immediately.