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PROFILE

Energetic and quick-learning professional with hands-on experience in sales, customer service, and fast-paced retail operations. Fluent in English, comfortable on the phone, and strong at negotiating prices and handling customer objections. Known for staying calm under pressure and solving problems quickly-skills sharpened through playing competitive football. Looking to bring my drive and strong communication skills to a US freight dispatching team in Moldova.

KEY SKILLS

• Sales & Negotiation: Comfortable talking to clients, closing deals, and negotiating rates.
• Fluent English (C1): Clear, confident verbal and written communication.
• Customer Support: Quick to solve problems, handle complaints, and build trust.
• Fast-Paced Operations: Accurate with cash, numbers, and fast decision-making.
• Tech-Savvy: Fast learner with software, CRM tools, and digital platforms.
• Work Ethic & Discipline: High stamina, punctual, and reliable team player.

EXPERIENCE

Automotive Sales Consultant (Part-Time)
Automotive Dealership | Chișinău, Moldova

• Talked directly with clients, understood their needs, and recommended the right car models.
• Handled objections smoothly and negotiated prices to close sales successfully.
• Followed up with clients to ensure smooth paperwork and timely vehicle handovers.

Currency Exchange & Financial Operations Operator
Financial Services | Chişinău, Moldova

• Handled cash transactions and currency exchanges quickly with zero math errors.
• Worked in a fast-paced environment while giving clear and friendly service to local and international clients.
• Kept exact records of daily transactions and managed end-of-day balance checks.

Customer Support & Online Sales Specialist
Retail & E-Commerce

• Answered customer messages online, tracked orders, and solved product issues quickly.
• Used strong product knowledge to answer tech questions and recommend products to buyers.

SPORTS BACKGROUND

Competitive Football Player: Years of playing football taught me discipline, teamwork, and how to perform well under stress-great assets when managing drivers, handling unexpected delays, and staying focused during busy work shifts.

LANGUAGES & EDUCATION

• English: Fluent / C1 (Advanced spoken and written)
• High School Graduate
• Romanian: Native
• Self-taught in negotiation, sales basics, and communication tools.