Ticketing agent
Ticketing agent
Business Plane Logistics, an international company specializing in time-critical shipments worldwide, with its headquarters based in Chisinau, is looking for a motivated individual who is ready to put their problem-solving skills to work.
What the company offers:
- Competitive salary based on your experience;
- Full social package;
- Spacious office in the city center of Chisinau;
- Professional growth;
- Young and international team;
- Regular international Team Building.
Responsibilities:
- Book and issue flights using the Amadeus GDS and other travel agency booking platforms.
- Research to locate the best pricing and offer options according to the client's specifications.
- Book transportation, and make hotel reservations for guests in their desired location, ensuring their specifications for their stay are met.
- Resolve issues related to bookings, flight schedule changes, and client complaints.
- Process rebooking, cancellation, and refunds.
- Process payments and maintain accurate records of daily transactions.
- Making outbound calls to airlines, consolidators, and suppliers about bookings.
- Provide exceptional customer service to Corporate clients.
- Builds and maintains relationships with travel and tour suppliers, wholesalers, and tour operators.
- Must have Flight and Hotel Bookings experience.
- Travel Industry background as a Travel Agent handling Leisure and Business Travelers.
- GDS knowledge in Amadeus is preferred.
- Customer service experience is preferred.
- Proficient with data entry and Microsoft Suite.
- Experience processing payment information and working with confidential information.
- Detail-oriented and highly organized.
- Strong ability to manage time and prioritize tasks.
- Can work with less supervision.
- English level (C1) at least.
- Knowledge of Amadeus booking systems.
- Good working knowledge of computer systems/applications; i. E. Microsoft Word, Excel.
- High attention to detail and following standard procedure.
- Ready to work with a flexible work schedule.
- Ability to plan, prioritize, and complete assignments within deadlines.
- Experience with corporate clients.
E-mail:
hr@bpn.aero
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